The Genius of Democracy
The Deep Dive: IDEO on Nightline, 1999. Redesigning the shopping cart in one week. A real find attributed to Nick Setthachayanon, with Ted Koppel an added bonus. Part 1. Part 2. Part 3. “You got to hire people who don’t listen to you.” Dedicated to the anti-corporate activist in all of us. Via designobserver.